擁有某銀行信用卡而且仲簽用咗儲蓄戶口自動轉帳服務.. 記一年前收到月結單, 裡頭無啦啦有個欠債利息, 原來係個自動轉帳系統失靈, 結果冇過到賬, 銀行就話我冇還錢.. 最後要勞煩自己email銀行投訴, 總算上訴得值..
早幾日又整多一鑊, 我係好火架老實講, 點解同樣事件又再發生, 乜個銀行system咁差架, 週年性有問題發生架?? 又再勞煩自己email向銀行投訴, 結果得到一個極之耐人尋味嘅回覆.. 佢話, 因為我係某個促銷競賽嘅winner, 所以銀行入咗45蚊credit落我張卡度, 因為有呢個credit transaction, 所以導致個自動轉帳失靈, 就係咁!! 好搞笑囉, 咁都可以死兜?? 我真係好擔心個system其實存在住一個好大嘅蟲蟲(IT詞語, 程序錯漏之意)囉, 阿彌陀佛.. own the credit card from a bank and have signed-up for the standing instructions to deduct my savings account to pay for the bill.. i still remember one year ago when i received my monthly statement, i was shocked to find an item on retail interest penalty charged.. and that was because the standing instructions failed to execute, thus the bank claimed that i did not pay for the bill.. immediately i shot an email to the bank, and of course i won in that case..
and the story has not ended, few days ago the same thing happened again.. frankly it was quite frustrating, i wonder why is the bank's system so fragile and repeating the mistake again in a timely manner?? again, i need to waste my time to shoot an email to the bank again, and surprise surprise, see what i've got for a reply?? the payment was not successful because there is a credit amount of RM45 reflected in your account, you are a winner of the "Insurance Campaign" which entitle the free RM45 rebate.. this is quite absurd, because of the credit transaction then the debit will fail?? that is hilarious, and i started to worry if there is a big bug (IT jargon, for program errors) still hiding in their system.. god bless~~