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27.09.2008 | 莫來欺壓

友人SH同JC由上海返嚟渡假, 於是一早講定齊齊去唱K, 順便幫SH慶祝生日, 約埋CT同GL一行5人實行唱個盡興.. 噚晚打電話book咗5個人12點, 點知頭先興致勃勃去到, 先發覺個職員幫我哋落咗2個人11點, 結果櫃面話我哋遲晒大到, 間房已經讓畀其他人喇.. 當時真係莫明其妙, 火都嚟埋啦, 不過我冇發爛咋仍然好有風度(真架), 只係語氣帶點倔同佢哋理論, 完全唔畀面企硬, 仲大使「顧客永遠是對的」權利, 最終我方勝訴, 佢哋即刻開間房畀我哋..

我其實係個頗隨和嘅人, 除非我真係覺得好唔應該, 否則我通常都係個冇乜所謂嘅人.. 多一事不如少一事, 我唔會大事小事都要吓吓擊鑼打鼓搞到街知巷聞.. 不過一旦我覺得我嘅權益被侵犯, 我會私底下先部署反擊, 之後冷靜理論+有理投訴, 通常都係勝利者.. 我係隨和冇脾氣, 不過唔係好欺負, 所以唔好踩過頭.. 驚未?? 哈哈!!SH and JC came back from Shanghai for holidays, already planned to go to karaoke when we meet in town and at the same time to celebrate SH's birthday, got CT and GL to join us together for the wonderful event.. i booked a room for 5 at 12pm last night, reached there excitedly on time just now, only to find out that the booking staff did my booking for 2 at 11pm.. the reception claimed that we were too late and our room has already been offered to other patrons.. i was puzzled at how things ended up, feeling heated up of course.. anyway, i did not get fussy (frankly) but instead i was being gentleman enough to talk to them what went wrong, and with valid reasons and rights as a customer.. i stood firmly for my rights and finally we won, they just get us a room at last..

i can be an easy going person, unless i found things offending else i would just let go of things.. to avoid arguments is always better than starting one, and i am not a dramatic person, never like to fuss over anything and trying to high-profilely make things exaggerated.. however, if i ever found being badly offended, i would first plan for a strike back, confront calmly and complain reasonably, and most of the time i win back what i'm supposed to have.. i may be an easy and soft tempered guy, but never somebody to be bullied and blamed, so don't play a fool too much over me.. feeling threatened?? haha!!
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6 comments:

  1. You totally should, I'm the kind who will not do anything sometimes when such thing happens. That's why I admire people who are like you.

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  2. haha.... you are evil... :P

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  3. Good on you. Let any potential bully know that being a nice person doesn't equate being a "pushover". As the Chinese saying goes, "马善被人骑,人善被人欺。" Yours truly, who may appear a bit nerdy, used to be bullied a fair bit. The final straw was when an angmoh fellow student tipped a filled rubbish bin over my head on the first day of uni orientation and said "Welcome, mate". The rest as they say, is history. :)

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  4. legolas:
    well it actually depends on the situation, if i think it's acceptable i will just forget it, if i think i've been offended i sure strike back..

    william h:
    well, i am both an evil and a saint.. :D

    anonymous:
    but i bet that rubbish you got from the orientation has exchanged you a good relationship with the other students?? anyway, it depend on the situation, sometimes it might not be a bad thing being bullied, just gotta make a balance out of it..

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  5. I realised that the big corporate customer service now has the tendency to shift the fault responsibilities to customer !

    We need to be firm and strong in such conversation though it may become argument which we would don't it to be.

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  6. well, if they are trying to blame me on the fault, then they will know how well i can strike back.. i am always making sure that my rights aren't been fooled..

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