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28.05.2013 | 暴增郵費

[Volume 8 Issue 5, #1727]
上個星期六去咗大郵政局寄啲小禮物[1]俾博客朋友.. 我平時都唔介意放棄去附近嘅郵政局, 而選擇去呢個市中心嘅大郵政局, 因為呢度多櫃台所以通常都唔駛等, 我最討厭其他郵政局嘅長龍同埋好似大機構CEO咁繁忙嘅職員.. 拎咗輪籌等緊我嘅冧把嘅時候, 我淨係見到職員坐住喺度暢所欲談.. 直到看似主管嘅一位職員見到我非常唔耐煩嘅表情, 先叫我直接去櫃台, 我喺度諗: 如果好似佢哋返工成個「家中的皇太后」咁, 幾好呀!! 好喇, 將全部要郵寄嘅都掛號[2]先, 職員就問我知唔知道寄嘢出國嘅郵費最近大幅度增加300%[3](係呀, 你冇眼花呀, 真係暴增300%呀!!), 係唔係都仲要寄?? 點唧, 肉俎砧板上我可以做啲乜?? 唔索性問我對於呢個增幅認同唔認同??!! 最後寄呢幾份嘢就要咗我RM50, 郵費仲貴過要果寄嘅嘢, 真係好可悲!! 直至publish呢個post為止, 上網查看呢幾份郵件嘅status嘅時候, 佢哋個系統都仲係話我知「沒有找到記錄」!! 咁樣算點?? 難道要叫做「高消費的優良服務」??
[註解]
went to the general post office last saturday to send out gifts[1] to some bloggers friends.. the reason why i don't mind the trouble going all the way to this GPO and not just conveniently one that's near my place, was because they have more counters and i don't usually have to wait, i hate the queue and inefficient staffs at smaller post offices.. took my number and waited for my number to be called, but i could just see the staffs busy chit-chatting.. until the supervisor saw my impatient face and invited me to proceed to the counter right away, i thought: how nice to work like she is "the queen at home" huh?? i got all my posts registered[2], and the staff asked if i am aware of the 300% increase[3] for postage to overseas (yes, you read it, whopping 300%!!) and if i was keen to proceed.. what to do?? we were already on the chopping board, why not ask if we are okay with the increase instead??!! in the end i paid RM50 for the postage, don't you find it pathetic for postage more expensive than items sent?? and till this post is published, their system still tells me "record not found" when i am trying to query the status of my posts!! now that's what you called "service excellence at premium price" huh??
[NOTE]
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59 comments:

  1. Replies
    1. Yeah, the 300% is a steep incline. That's what privatisation can do to our dollar.

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  2. Replies
    1. Couldn't be? so expensive to oversea?

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    2. I don't mind paying more if they could upgrade their services. Not hoping for excellent but better service.

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  3. For Overseas one, i think is better to use DHL.

    ReplyDelete
    Replies
    1. Usually I will compare first before I mail out!

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    2. I have to pay about RM72 for a small parcel to UK weighing between 1kg to 1.5kg. Imagine?

      But I still not yet send yet...

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  4. This is so expensive!!! =[

    ReplyDelete
    Replies
    1. Luckily those souvenirs that I'm gonna to send is within Malaysia, just one is at Singapore!!!

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  5. Government officers are like that lol!!! What to do??? The purpose of their job is wait for the time to pass and wait for their paid!!! =]

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  6. SK, you are very kind and generous. I'm sure those who received it, really appreciate your effort of doing this. Is not cheap though.

    ReplyDelete
    Replies
    1. I'm sure most of them are waiting for your parcel. Hehehe...

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    2. Haha yea agree, SK is such a generous guy! Took all the effort and spent the money, hehe.

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  7. Earlier this month I also posted things out on a Saturday using registered mail and when I came home to check the status on Sunday, no record found. Same goes for Mon and Tuesday

    got fed up and emailed them . 3 days later they replied sayy I can check the status now....then I baru saw said delivered.

    Hmm...maybe if post out on saturday, they wont update their system ah? Could it be that is the reason?

    ReplyDelete
    Replies
    1. This is pos dafter indeed!

      The service is bad, the postage has increased and yet we are left with limited choice :(

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  8. Am sure those who receive your parcel will be overjoy, hehe...

    ReplyDelete
  9. adei...300% increased? For overseas only ka or including local. That is a hefty increase. But like what you have said, meat is already on the chopping board .

    Anyway, we not doing business is suffering with the 300% increase. Just imagine what is happening to those who are doing business especially those who needs to send their products overseas.

    They qouted the customer XXX price and then suddenly arrive post office and found the postage increased by 300%. Haiz....maybe end up their profit margin will be cut low or even not making profit at all...after all, they have qouted the customer xxx price...cant go back on that, right?

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  10. My side here is the same. Tiny pos office with only 3 counters open and daily if you wanna post anything have to wait average 30 minutes to an hour.

    Now pos office is adding more and more services in their profile. They being insurance agent, JPJ payment counter, utilities bills agent, banking agent, paying income tax agent this and that...It takes time to login various website to perform transactions and worst still if system down.

    That's why 3 counter is never enough leh . They should open a special counter for those who want to perform single transaction like posting parcel only.

    Just imagine...to post one measly parcel have to wait one hour...die man...

    ReplyDelete
  11. Me too would prefer to use bigger pos outlets to send parcels. But my side here other post office are too far away.

    ReplyDelete
  12. 有冤報冤,有仇報仇。跟住落嚟五年有排捱啊老兄!

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  13. sometimes we see staffs chit-chatting. But i think if there is a customer in front of them and they are chit chatting it could be due to waiting to go into they system. You know la..to logout from JPJ then login to insurance system or something like that. Even at home we do e-banking or check our insurance online also takes some time la.

    But what I beh tahan is that the counter is empty but the staffs not calling number but slowly count the money in the drawers or put away their stationery korek here and korek there while chit chatting and then baru wanna press button to call number.

    Hmm.....i dont know whether they hv grading system like in the bank or not.In some banks they have this delivery system whereby each teller will be monitor on the idle time. Teller must call the next number by certain time. This will affect their appraisal.

    ReplyDelete
    Replies
    1. Their jobs in the post office is so BORRRIIINNNG so they need to chit chat la. The bank staff tellers dare not talk at all cos managers and CCTV cameras are linked to HQ like vultures!!

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    2. Ah Hua likes to chit chat with yannie during office hours too.... until we received memo to warn us to "concentrate on our job", cheh~

      But then again, women can multitask quite well. We can chat, blog, eat and perform our task synchronously. Haha!

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    3. Luckily in the new office, the big cheesedare not split ah hua and yannie. Still we sit next to each other, but the wall is built taller in between us now. I must think of a way to dig a hole on the wall, so that I can still chit chat with Ah Hua through the hole.

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  14. me curious too to see what you have sent out

    ReplyDelete
  15. I got an email from the admin dept about the revised postage rate bit never bother to read it until you mentioned about the 300% increase last week.

    ReplyDelete
  16. I like MV post office staff. They are efficient & friendly too.

    ReplyDelete
    Replies
    1. I agree that the one in MV is fast and very friendly. Not sure whether you met the Malay male staff who was so helpful that Anay wanted to buy him a drink.

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  17. Yannie is lucky a bit la! Always, Jin Jin is doing the office boy job. He will go to post office to help me post up all my letters or parcels. But, my jin jin always uses normal to send my parcel out.

    Yannie is lucky a bit la! Most of the time, the parcel reached the recipients safely.

    ReplyDelete
    Replies
    1. GST tax, petrol price increase, car price increase, sugar price increase, electric price increase, flour price increase, postage price increase, everything also increase, but our salary no increase.

      How pathetic!

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  18. wow..300%!! I am shocked! Were we paying under-rates before this? :)

    ReplyDelete
  19. Good morning SK and everyone!
    Same here, I hate to go post office one.. The staffs are so slumble and slow! Unless really no choice la~

    ReplyDelete
    Replies
    1. Sometimes I prefer to go pos laju/Skynet or other mail offices, at least the queue is shorter. But of course parcel would be more expensive la! Bo bian lo~

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    2. 30%?? Walao.. Why so kua cheong one?
      If parcels can be tracked and reached safely, then acceptable. But if not, I'll sure complain one.

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    3. Really curious to know what is inside, hehe. Got 6 altogether? Or these are just part of it?

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  20. Wah!!! So many gifts for bloggers!!! I could smell them like ganja inside. They look big and heavy! Inside got biscuits, cakes, noodles, dumplings, gravy, chilies and even home cooked pork????? Wakakakakaka

    ReplyDelete
  21. I also had my share of worries whenever I sent goodies to bloggers. Even the recent Shanghai postcards could stress me out for many nights. The most terrible one was the card reached Ah Hua's husband's office instead and HE KEPT IT IN HIS DRAWERS!!!!! I think MM hated Anay for flirting with his wife. No??


    Ah Boy please don't give me her husband's address again la. I was like kena FIRE burnt. LOL

    ReplyDelete
    Replies
    1. Wakakakaka! MM won't hate annay la, he will treat annay as Ah Hua's big bro and his children's godfather~

      When 2 of you meet, I bet you guys will click instantly.

      Delete
  22. I think our postage to overseas have been quite low compared to other countries. That was why they jumped 300%. Maybe the Ministry of Finance is broke.

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  23. Read about the postage rate increased too, have to pay expensive rate when online purchase, adoi.... >.<

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  24. wow you are really generous Sk... congratulations to the recepients

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  25. speaking of that postal thing... we noticed a bit change here too... i don't know but whenever a package arrive here we have to pay for fee for some reason

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  26. 300% increase..why?.. i think an increase would only be implemented if they also increase their service ..

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  27. 300%也太夸张了吧~~
    那不是跟快递一样??

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  28. Postage increase 300%
    Malaysia boleh
    Mayb u can other express services like dhl TNT
    Maybe rate the same but services 300x better le

    ReplyDelete
  29. wah! 300%, unbelievable~ >.<

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  30. 漲這麼多,大選後的報復啊~

    ReplyDelete
  31. I got many relevant news regarding my blogs. Thanks for sharing this news.

    Hire commercial coffee machine@cannycoffee

    ReplyDelete
  32. whoaa lot of packages was sent huh! i kinda wonder whats on it! it seems kinda huge

    ReplyDelete
  33. well since i'm l;ate, that tommorrow you saying here was actually today for me haha!

    ReplyDelete
  34. hmm, 300% why would they
    increase it that rapid? and it was
    such a huge amount of increase huh,
    well our customs were having some changes too not
    with the prices tho

    ReplyDelete
  35. well if only packages can also be sent
    online life will be easier haha!
    I'll try sending gifts too as soon as
    i got hired and got my first salary

    ReplyDelete
  36. have a great and god blessed day sk!
    take care always and enjoy blogging

    ReplyDelete
  37. oh, I have been doing that a lot lately..

    ReplyDelete