呢張黑色會員咭啊, 一用就用咗四年咁耐, 我見到張咭甩頭甩骨(你知啲咭用耐咗, 個名甩晒色睇唔到, 張膠膜飛晒上嚟), 幾咁失禮吖你話.. 於是年頭renew嘅時候, 順便要求換張新嘅, 結果個職員竟然要我畀錢, 仲話係健身院行政政策!! 大佬, 我每年都renew架喎, 而家第四年先要求換一次, 唔過份喎, 唔通一張咭用成世人咩??
結果我同個朋友講, 佢即刻怒氣衝沖落去幫我出頭, 聲大夾惡鬧到個職員冇晒佢符, 最後個經理知衰就應承免費換張新咭過我.. 但係佢話要彈過去新加坡整, 需要成個月時間喎, 一搞掂就會call我去取咭喇咁.. 啲人係唔係犯賤吖, 要鬧過先變鵪鶉架囉, 好彩我個朋友佢夠巴辣夠火爆, 呵呵!!
年頭嘅事, 到而家一直都冇聲冇息, 大半年啦, 咩咭都整好啦係嘛?? 於是我就去接待處問個究竟, 結果乜咭都冇, 個臭H經理竟然擘大個窿得把口, 乜都冇做到!! 正當我要發火嘅時候, 個接待員話可以即刻幫我整張新嘅.. 就咁, 「雪」一聲張新咭就出現眼前喇, 雖然睇落冇黑色張矜貴, 但係都叫做即時服務吖.. 同之前個臭H經理講嘅嘢, 簡直就係天南地北!! have been using the black card for like 4 years, seeing it already so worn out (well you know, when a card is old, the printed name gets washed out, and the protective film flips out from all edges), i try to request for a new card when i renewed my membership early this year.. and to my surprise, the staff on duty told me that i would need to pay for the new card, and that was the club's policy.. d*mn it, i pay my renewal fees every year, and i only made this request on the 4th year, this is more than reasonable right?? and do you expect we use the same card for the rest of our lives??
and so i told my friend about this, he got more angry than i was and straight away he went down with me to fight for my rights!! he scolded the staff loudly as if no other's business, and finally the manager agreed that they should have replace my worn out card at their own waiver, but she told me they would need to send the request to Singapore and it will take a month, she will personally call me when the card is ready.. luckily my friend is stern enough, they just need to be yelled at before they backed off, i really wonder..
and that was sometime in january, but till now i still have not heard from them., it's like half a year and i supposed everything would have been settled.. so i went over the reception and ask for a status, and to my shocked the staff did not find my new card!! WTF, that blardy manager just talked and did not do anything on my card replacement!! but the staff was helpful enough to have my new card printed straight away on the spot, though the new card doesn't look exclusive but at least this is call immediate service, that was so different from that that bitch has told me earlier!!