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Morning!!! Morning!!! =]
ReplyDeleteI know right, but the thing I can't take it is some of those spoons are not that clean, isn't mean it's not clean but like they wash it just like rinse it through the soap then water, then it's considered clean not like using any brush to really wash it so after long period, there will be like black dirt stain on it, sometimes got to check out all of the spoon to get the one look "cleaner" a bit!!! All what girls always like to do is use tissue to wipe it first!!!
DeleteAlso the table sometimes is not clean also, they always grab the after used bowl from the previous customers but never thought of wipe off the table a bit, and once you ask them to take a table cloth to wipe it, they'll take the dirty table cloth to wipe, more wipe more dirty, better don't wipe la!!! So again, we also wipe ourself la, not so troublesome also, and look at them also can tell they're very busy!!!
DeleteMy lady boss also very “pa chi pai” one.. Every dishes that come ahh, she must put one spoon to “kiap” separately.. Like terkena a bit also kennot.. She very “yim chim” one la.. When we go lunch without her, that’s the best, coz no need “jau ji jau ji”…
DeleteShe must rinse her bowl and plates and chopsticks and what-nots in hot water, and will make a face if we forgot to do for her..
Yes, she expects the guys will be gentleman and do it for her.. Everything has to be rinsed in that hot pot of water.. Everything must be clean.. I was like, eh, if you wana be clean ahh, don’t eat here la.. Eat at high class restaurants la..
Sometimes ahh, go lunch with her very stress…
Food not nice complain jugak..
That day lady boss told me she go makan with her hubby.. The waitress was having long hair, and she kept touching her hair.. The hubby made a scene and asked to see the manager/supervisor.. Once the supervisor came, the hubby said "I don't want that girl to serve me, if she does, I won't eat your food and I will just walk out" !!
DeleteWahlao.. Then she said "Eeeyer, so malu la, my hubby said like that, everyone was looking at us"..
After she told me ahh, I was thinking in my head "Pot calling the kettle black, you are yat dam dam with your hubby too".. kekekekeke..
Hahaha, I wasn't like that last time, but I think I got influenced by my eldest sister, she always said got to wipe first one, everything also got to wipe, wipe first!!!
DeleteI don't expect gentleman would do that la, where got so many gentleman nowadays, if do it so, they might do it for their girlfriend first la...maybe they never do that for their mom lo, how to expect guys to be gentleman to that oh!!!
Touching her hair? Why don't she just move a bit la, to avoid her mah, why must complain people touching her hair, don't think that lady really wants to do that, maybe your boss just "tai kui umm sun yan lo"!!! (Face problem?? But can say is your boss really very "yim chim" lo)
Aiyo... so troublesome ! One of my colleagues like to bring her own disposal utensils whenever she go out for meals. This solved all problems. Lol
DeletePrincess ribbon - did she notice any kutu?
DeleteHaha, Chris, you are so funny.. Nope, she didn't mention anything about kutu.. But she's really yimchim.. Always yim3 yim4 one..
DeleteAbout your colleague who brought her own utensils, she has OCD?
Don't know leh ... but she always use disposal utensils. Strange hor ?
DeleteOne of my sister is like that too, always used her own disposal utensils, but that's for her kids one, not for herself!!!
Deletegood morning Xiao Ying
Deletemy thought are like you. Sometimes kinda feel was was when wanna use those spoons . If see got those black marks will usually go and take wet wipe and wipe. after all some wet wipe gave alchohol. Can kill some germs la. Or else hentam lor...big germs eat small germs
table not clean can still be helped la. just wipe aje. but sometimes some table after wipe still have the oily feel. Would go and take two tissue paper and out at the corner so that i can put my arm on the tissue paper and eat. If you see such orang gila putting it like that you can agak agak that one is me la LOL
Princess Ribbon, i think your lady boss okay la. Hygienic la put one spoon on each dish .
DeleteJust imagine la everyone punya spoon masuk mulut liao then go and senduk those dishes.
Paling i tak suka is before someone wanna use his or her own spoon to senduk the dishes, he or she put it into their mouth and lick clean from all rice and noodles before go and senduk the dishes. come on la.....like giving other people eating your saliva wor. not nice leh.
If one person got flu or any contagious illness...all will kena jangkit liao.
As for the girl punya pasal....that is a bit too much la unless that girl kept garu garu the hair like have kutu. that one will be super geli la
your colleague very terror wor Chris....disposal utensils. ?? Dont she know those are dangerous to health too? Those disposble type does not goes well with heat leh. if she use for soup habis la chemical come out. then earlier on there were a scare about those bamboo chopsticks.
Deletehmmm, if not dining in restaurants then i think it's pretty common that you may want to wipe all the crockery and cutlery (but i don't think you need to wipe the utensils cos they are in the kitchen, and definitely not going to bring your own right?? haha).. but then most of the time i also lazy to do that lah, let it be lah, unless there is really some very obvious dirt then i'll just take another one lor..
Deleteand yes!! i also hate those who just sweep the waste using a spoon and then leave without wiping the table, it's so gross and i certainly have no appetite when i see such a dirty table.. and some have been reusing the same piece of cloth to wipe 1000 times and yet never wash it, leaving very disgusting smell on the table even it is clean.. urgghhh..
as for a common spoon or chopstick for every dish, i think it's okay lah, more hygienic mah, especially if you are not too close with each other.. even at home we practice that, would make sense if somebody is sick and do not want to spread the virus to others.. but then some people very jialat lah, they just take the common chopstick, pick the dish and then straight away eat with the common chopstick, then realized it's the common chopstick, they put it back!!! OMG~~
Oohh today talking about yue dan fan ahh.. I may be wrong, or maybe it’s just me.. But I always associate yue dan fan with yong taufu.. Most shops I go to ahh, they always have yong taufu, then along with yue dan fan or any common noodles like dry noodles, soupy (yue dan) noodles, or curry mee..
ReplyDeleteSo this shop that you posted, got yong taufu mou? I remembered when I was pregnant, I craved for yong taufu and curry mee so much.. We always patronized this shop, which sells yong taufu and yue dan fan, and I can eat the whole shop.. I will call >15 pieces of yong taufu (fishballs, yong brinjals, yong char-kueh, yong egg, fried sui kow, etc), then a bowl of curry mee with fishballs (again), additional lagi order 2 pau (1 char siew pau and another 1 sang-yok pau)..
Wah, “lei mm ngam” lor.. You made me recall back those days.. I miss that shop leh.. I miss my yue dan curry mee with yong taufu leh.. Ok, enuff about the introduction of yue dan fan.. Let’s go to your point #1.
Delete#1 – Oohh if I’m standing at the stall waiting to take away or what, I won’t yell la.. If I’m sitting down already, I still won’t yell kua, maybe make my hand gesture to ask the waiter to come lor..
Won’t yell, but maybe will say “hello” or “order”… I always come across this situation, but luckily and thankfully, they always come after a few times la.. But honestly, if sit down liao and too long time nobody layan, I will just leave and walked away.. Or if the menu doesn’t ngam our taste, we will just stand up and leave..
We really did that about 2 weeks ago.. I was out for lunch with the colleagues, we sat down, and the waiter brought us the menu.. We see see, look look.. Then lady boss complain and achi achor, yim 3 yim 4 say the food not nice, can we change place.. Then we really stood up and left..
*See, told you she’s a drag*
#2 – Certain place “mm yau jou” those type will be like that.. Especially those popular one.. Lastime when I was working in my previous company, there was this pan mee shop.. Very popular one.. You walk in ahh, she will say “have to wait 45 minutes, tell you sin ok”.. I bet she wanted to say “can wait then wait, cannot wait, I don’t mind you leave”.. kakakaka.. Close customers can pre-order b4 going there thru the phone, but even so, still have to wait for 20 minutes after we reached..
DeletePeople ahh, is “farn zhin” one la.. “Ming ji” that place crowded and have to wait for 45 minutes, “pin pin” they still wana go there and try for themselves.. Well, if they have all the time in the world and nothing to do, no harm la.. But if we have work to do, aiyoh, who wana wait wor, kan?
My hubby always says “jui tor mm sik” (paling paling, don’t wana eat)..
#3 – Ok, now the waiter finally come liao to take order but this don’t have, that don’t have ahh? Potong stim lor, kan? Yeah, sometimes when we go to “kiu soong” also the same thing will happen..
DeletePreviously, we went to Lala C**ng for “kiu soong” during lunch.. Colleague asked what I want to eat.. I said hamtan sotong.. So he ordered hamtan sotong.. Boss said “don’t have hamtan sotong.. Got butter sotong, jiuyim sotong”.. I was craving for hamtan.. So colleague asked what do you have if we want hamtan.. Boss said “hamtan prawns” !!! I was like “wth, hamtan sotong don’t have but hamtan prawns have?”
Can somebody enlighten me on this?
#4 – Usually when this situation happens, I always ask the waiter to cancel the order.. And then the waiter will quickly say “Okok, wait, I go check with the kitchen”.. Then after a few seconds, he will come out and say “Your order is already halfway coming”.. So we can’t cancel.. Good tactic hor them?
DeleteAgain, this kinda incident pernah happened to me b4.. We were having lunch in the restaurant also, “kiu soong” again.. We ordered very simple and common dishes like: hamtan sotong (that’s my favourite), butter chicken, pumpkin taufu, a green vege and “foo yoong” egg.. Everything came except the egg.. Rice all finished, drinks all finished, egg not yet come.. So colleague asked the waiter to cancel the egg and we wana pay liao.. Then after 3 minutes, the waiter brought the egg over.. So we got no choice but to finish the egg lor.. Takkan we make a scene and a big hoo-haa and say don’t wana pay meh..
Hai kam ger la, we encounter macam macam when we eat out..
Yah la, if see the restaurant very crowded then straight away came into mind "this restaurant must be very good, very tasty, so no matter how long have to queue we still willing to queue for it!"
DeleteBut here's another story, that's one steamboat restaurant around my housing area here, the restaurant always very "kua cheong" always have a lot of people queueing for the table, I asked my brother in law "have you tried the food there? Is that really super nice until so kua cheong!" Then he said "no la, the food just so so only, just that they've many different choices of dishes!" =.=!!! Then they queueing for it not because the food/soup is nice, is because they've many choices???
Hahahaha~~~ That's funny, maybe the chef just know how to cook hamtan prawns, then the rest don't know liao!!!
I know, I met these kind of cases also, my sisters purposely safe the rice to eat with the fish ya, then we wait, wait, wait...no fish, then we said we told them the fish haven't come, we don't want already!!! Then the person said I go check it first, after that oh, she brought out the fish!!! =.=!!! Really want to say "you wan ye meh!"
I think the restaurant staffs are too busy and forgotten your orders. But then, they don't want to lost the profits and probably serve you first. It could be mentioned for others. Haha
Delete小影，haha I know what you mean! It's like common sense, when we see many customers queuing that means the food must be good! But actually it's not always like that right? I guess it's the 心理 la! And may be the food is tasty to others but not to us... Everyone has different taste buds ma~
DeleteXiao Ying, you talking about Yuen steamboat?
DeleteNo la, the one I'm talking about is around Manjalara there, Kepong area!
DeleteElo elo, morning, coming back to visit the kopitiam before my work starts and before SK publishes his next post.. Pssstt, I got a feeling it’s gonna be today @ 8.38am as usual, coz yesterday he didn’t publish any post.. Been feeling emo yesterday.. Today a bit better but not so.. Like SK said, time will heal.. But, not working for me (yet).. Just to come in and check out the comments, hi & bye !
DeleteEh, already past 8.38am wor.. No new post from SK geh?
DeleteNope. I dont associate fishball noodles to the Yong Tau Fu. Guess our childhood influences a lot la.
DeleteWhen i was a child. The fish ball noodle is only hor fun or bihun or the yellow noodles. and only have spring oinions and fried oinion with fish ball and fish paste.
I feel like tarak sedap coz very plain. So i ate very little lo.
Nowadays more glamourous . people add yong tau foo add meat ball and all eggs. alot of things lor. guss maybe that is why so many people like to eat fishball noodles. J also like but he just ate the noodles
#1 - that one not related lah, it's not the service of the restaurant that made you all leave but it's because of your lady boss who "yim 3 yim 4" that made you all leave only, haha!!
Delete#2 - yeah, i am one who will not be attracted to crowd lah.. i never think if a place is crowded then it must be so heavenly good and i must go and try.. many times such places are just over-rated only.. if i have to wait for more than 20 minutes, i will never want to wait lor.. and furthermore if the attitude is like don't care, definitely will not go back again..
#3 - haha!! funny lah, they are so not flexible!! and yes, i once went to a stall that sells claypot chicken rice.. they only have one standard size, i ordered a big one because hungry mah, they say one size only.. and i saw the boss measures everything using the scale (from rice to meat to seasoning) - probably he only have one measurement to cook and cannot cater for flexibility lor.. so lousy!!
#4 - ah right!! next time say cancel the order, and most probably they will quickly go into the kitchen and "jump queue", 5 minutes later and your dish will be served.. actually, if the dish didn't come, let it be lah, when paying that time, just tell them the dish didn't come, so they sure must be forced to cancel and not charge the dish lor..
Cases like those mentioned, I would just leave. Nothing is worth such abuse and insult. I cannot understand why so many people are willing to put up with the torment. Nothing is that nice...and I have my dignity. Ya...I'm one of the many - I love fish balls noodles, Meat balls too! Wink! Wink!
ReplyDeleteHubby always says the same too.. Especially carrying two babies around.. Hubby would just stand up and leave and say better go eat next door, less customers (means the food not so nice)...
DeleteAt times, the reputation precedes the quality. Over-rated. Others may be just as nice or even nicer.
DeleteI prefers quiet and good service. Sometimes, dining also a form of relaxation. It's for you to wind down and relax to enjoy the food.
DeleteSometimes have to 'sacrifice' la and go to the not-so-nice restaurant, if the boss is really so rude.
DeleteI have seen some even rude customer, who actually shouted back at the boss, cause of the boss's bad attitude. Nearly got into a fight leh!
Same case here.. I've seen ruder customers, shouting and "fighting" back with the boss, but they still continued to dine there after the "fight".. The customer ordered ribeye steak, but the waiter sent him a lamb chop.. So the customer asked to see the boss, then shouted and talked very rudely to the boss leh.. Talk talk ha, talk until like that you know: You think I got no money pay izzit, your waiter very rude, he doesn't know the difference between a beef and lamb ahh? You got no money hire more educated waiters ahh?"... Yada yada yada.. I was just next table to this customer, and after that, my mood all gone leh...
Deletenot as easy as that STP. Sometimes ah..we human will think ....maybe the vendors tired...aiya...give him her a chance la.
DeleteOr maybe we'll think aiya waited so long already...might as well wait a bit more la. afer all if wnna go other place to find parking and wait some more. .very susah le. KL not like Sibu where every makan place is near to each other. Here wanna travel at least half hour.
maybe wait and after eat that ..one time business only lor. after that will not visit that place again.
If got place next door then can go la. if in some ulu place no choice have to bear with it.
Yea....sometimmes i wish got customer who would dare to shout back at the boss and scold him or her.
But most time customer will just keep quiet.
Ahem ahem...after shouting still dare ti eat there ah? Not scared they add more ingredients into the food ka? LOL
If already quarrel better don't eat there ever again. I hear that in the kitchen they will spit into your food!
Deleteyeah, if i ever treated like that, surely i will walk away and blacklist the eatery already, there will be no next time!! they think their food is so good?? but to me, the service is even more important.. i would rather go to a place giving good service but food is just so-so, rather than to a place with the world's best food but lousy service..
DeleteGood afternoon SK and everyone... It's Tuesday and the weather in Singapore is hot... The bowl of fishball noodle u had tempts me, although i had my lunch earlier on...
ReplyDeleteOh, the hawker in Malaysia, they take order for you, here we have to Q up for foods and self-service, unless it's zi char, they will take order for you..
DeleteSharon,
DeleteIf we eat in food court, it's the same la. Have to queue up and order ourselves.
In SG, it's queue here and there. During weekends, all eateries are crowded and you gotta queue to get a place. Even got money also cannot eat.
DeleteMany places also have self service, some even need to buy coupon first like in those shopping malls, which I think is kinda troublesome...
DeleteActually self service or order also got its pros and cons la! But of course I think most of us will prefer the staff come and order for us, can just sit there and wait ma! Hehe!
Long ago everyone complained that Singapore's hawker food were bland and terrible. That's history now and I would say many places have delicious and yummy hawker food. Somehow they created new combos and tastes too, making new fusion varieties. I like!
DeleteOf course have to create new ideas on and off, there're so many competitors out there, if wanna survive must squeeze the brain to think of new invention to attract customers lo!!
DeleteGood day Sharon :)
DeleteFood court here also queue up . same goes for hawker stalls la unless got some poeple cut queue LOL.
Think SK meant is that they sat down and waiting for waiter to come and take their order. wait long time and the waiter on ignored mode
Agree with you Anay. Sometimes fusion is good ....depending lor. some also can kaput one.
But most of all is the service la. if rude service people will not go lo unless it's super famous or have good feng shui la
really dont understand some stall food and service terible but can see people queue up for an hour to go makan there...good feng shui???
most of the time if i see long queue i will not hesitate to SKIP and go to other places, haha!! :D
DeleteHappens and usually we either would not return or go without ordering.
ReplyDeleteNo matter how good the food is.
I just hate rude ppl. That's a matter of principle.
BTW, me not likey fishball or any kind of balls that much. Hehehe
DeleteHmm, I am opposite, I love fishball! Even meatball, hehehe :p
DeleteThere's a famous fishball type among the Chinese, which is called 'sai dou' fishball (西刀鱼丸), slightly expensive than normal fishballs, but is way smoother and yummier!! I especially love that kinda fishball noodles.
There is one famous Char Koay Teow stall in Penang which is owned by an aunty. She is so famous for her delicious CKT and rude behaviour yet patrons still queue up. She would yell out, if you cannot wait, go to opposite stalls!
DeleteEh, is it the one at Lorong Selamat you are talking about TM?
DeleteMost likely will be one time business only lor for me. if too rude or food no good i will jot return lor.
Deleteyay! gimme 5! Me too doesnt like....except for the fishballs in tanjung sepat la. those are slurppp.....buy and make own fishball noodles better Cheaper too.
Oh i know which stall you meant.
go ask Claire...there if one chee cheong fun stall famous in Ipoh also like that...very rude and scold customer but customer still comes back.
nearer to home was in seri petaling...one kari chee cheong fun very famous punya. people will queue up to buy but the lady bos very garang ...scold people one leh.
BUT....now duno the daughter or daughter in law takeover. Duno what happend to the old lady liao. but now the business of that stall less liao. No queue liao.
Hmm....maybe some people wanna kena scold baru syok syok wanna eat there ka? LOL.
yeah, that's a principle.. i don't think anyone ever likes rude people and be treated rudely right?? the world doesn't only revolve around them, we have so many other choices.. :)
DeleteYes Hayley, spot on. So many people posted her face and rude comments in Facebook but no one cares. Just let scold lah with her sweat and saliva spilling into the CKT for extra "liu" ingredients!! Muahahahaha
Deletemuahaha!! and yet people, many people, still go there and taste her saliva and sweat!! :D
Deleteyes, I had come across those with attitude problems. Some could be very nasty too. I definitely won't go to the known places again.
ReplyDeleteWenn - try ordering food during cny....you get all sorts of attitudes ! Haha
DeleteI am sure these kinda problems exist everywhere la! Yea, things get worst during festive seasons! But what to do? We still need to eat....
DeleteThat's why during cny, my mom always suggest to eat roti canai, hehe!!!
DeleteXiao Ying, same here wor.. During CNY ahh, my mum will usually cook "lap cheong" or "yoon cheong" together with some vege, and eat with rice.. She will stock up her freezer to cook during the 1st week of CNY..
DeleteMIL pulak, will also do the same.. Stock up the freezer with food.. Then on the 1st day, is usually vegetarian dishes rite.. 2nd day is "hoi lin", means "sik tai chan", got chicken, meat, prawns, whatever.. The food will be usually too much, she will keep and we will re-eat again for the next few days.. Until cho 4 or cho5, whatever leftover meat from cho2, she will cook into "choy keok" (suin latt choy).. So no need to eat out from cho1-cho5..
Youngsters pulak like my BIL or cousins, they will go eat at "fixed" price restaurants, like McD or KFC... Price fixed ma, can't go up jor ma, kan...
Yea CNY really bad timing leh Chris. Totally spoint the mood leh.
DeleteLike in a certain shop that we went to That shop were totally racist. Went there makan wanna order but was ignored. But their own race come they fast fast go take order. No more going to that shop for me.
CNY in KL now not as bad la. Still have shop that opens. last time all shop close . only mamak and KFC opens. Now CNY chinese shops opens la till the 1th but very pricey to eat lor. cook at home cheaper and easier
haha, yeah, would be a problem during CNY because many eateries are closed, and for those who are opening, there will be three problems with them (1) too crowded with people (2) they may increase price (3) service may not be good.. so rather just cook at home and enjoy the togetherness with the family lah, or if eating out go to restaurants with "fixed" price lor..
DeleteI will definitely walk away, no matter how delicious the food is. I usually can't stand proud hawkers or kopitiam bosses who thought their food was like no. 1 in the world.
ReplyDeleteSometimes I am like that too, especially when I am angry. I mean it's not that he/she is the only one selling the food in town, so I sure have the choice to walk away and eat at somewhere else!
DeleteBut then sometimes it makes me wonder, that the business is still very good despite the attitude problem! Guess people are just willing to wait and ignore the attitude problem of the boss..... That's why they are so lansi la!
but weird la some stall...they are proud and rude but still remain a lot of business leh. maybe good feng shui or what. once they stop being rude ...the business dropped. like the one i mentioned above.
Deleteyalor, that keeps me wonder also.. why the business is still so good despite the very bad service and attitude?? probably because many people don't care about being insulted, but for nice food they will be willing to do and accept anything?? haha.. come to think about it, the crowd doesn't mean the food in that eatery is nice, many are just over-rated leh..
DeleteBtw, now you are making me miss these curry noodles with yong tau Foo. And it's midnight somemore. I thought it's not a good idea to read Stp blog at night but now I kena here too. Die. ... hungry and craving for food already.
ReplyDeleteHaha kesian... So what you plan to do? May be can cook a pack of instant noodles? Hehehe~
DeleteHayley - just go and sleep ! Hahha
DeleteLOL, that's a great choice!! Too late already better don't take any food, go to sleep and 'eat in the dream' la! xD
Deletemuyhahahaha...lucky now i blog hop only day time....used to blog hop night time. kena kau kau had to cook instant noodles.
DeleteBut if i see fishball noodles i wont so gila la. if kari mee or CKT or prawn noodle...i will die kau kau lo
haha.. it will depend on the mood and situation and timing and weather i guess.. sometimes feel like having a bowl of hot noodles soup, sometimes will crave for curry of prawn mee.. depends lah, sometimes want more bland, sometimes want more flavor~~ :p
DeleteHello hello SK and everyone! Anybody missing me? Haha xD
ReplyDeleteHad a busy weekend! I went to Hatyai with some friends, then when came back need to resume my mummy duties, also lots of unpacking and laundry to be done! And yesterday my laptop battery adapter was not functioning, brought to the shop to check and it was spoil! So cannot online, that explain why I went MIA for these 2 days~
Anyway, glad that the laptop is working fine now! So I can continue to spam! ;)
I got 2 posts including this one to spam, hmm, need some times la~
Haha you are funny la SK! But yea I suppose all Malaysian eaten fishball noodles la!! Be it Chinese style, or Malay style or Indian style! I think fishball noodles is so so common, and it's most kids' favorite!
DeleteEasily spotted, not so expensive, and fast to serve~
I always order fishball noodles (if it's not the fishball types then it'll be the normal hor fun) for Aden one, he loves noodles, but still have some problems eating noodles on his own, he is still learning how to 'scoop' the noodles properly and put them into his mouth, without dropping them, haha, sounds like a difficult task! Well it is, for the moment la!
wow...whent hatyaii ah...have lovely trip?
DeleteFood there okay ka?> got encounter any rude seller.
My parent in law just came back from Thailand. Said there some vendors very rude . hotel have told them before if dont wanna buy anything please dont touch or ask. Once touched will have to buy fro those notorious street vendors.
one man kaypoh went and touch. end up had a big arguement with the street vendor.
ooh, bet you had a great time eating and shopping and having massage there in Haadyai huh?? aiyoh, come to think about it, i've been to Haadyai two times only, and the last time i went was more than 10 years ago lor~~
DeleteWell, if you ask me, what do I hate most abut having hawker food.... Hmm, I think I'll have to answer same like you, service and attitude.
ReplyDeleteActually not just hawker center but also in restaurants and cafes. I think even some high class restaurants have attitude problems.
I always think customer is always right, and being in the service line (like being a waiter/waitress) like this, it matters even more! Attitude really can determine whether you get good or bad reviews! Remember the power of Facebook and blogs these days, if the restaurant's servant attitude is so bad, or the restaurant has other kinda issues, I am sure that angry customer will share it in those social media sites, and with just a click, many people will started to share the news and guess what? That particular restaurant is now 'famous'!! ;)
I encountered similar situation like the one you said in point number 1. There is a stall selling wantan mee (actually they sell laksa, hor fun and chicken rice too but it's the wantan mee which is more popular) at hawker center Taiping and they have very good business, actually it has been for more than a decade, many people know it. But due to the good business, we got to wait very long, and the tauke soh doesn't seems to answer people one, actually she heard the order but din't bother to acknowledge, may be too busy?
DeleteSo when we thought she din't hear the order of course we repeat the order la right? Then she will started to show you her black face, and said something like 'i heard already la, just wait la!' =_= Then sometimes when she is too busy and 'mang zhang', she will also said 'have to wait ha, if can wait then wait la!'
Sometimes, if it's not the craving I also won't eat their wantan mee... So rude!! But even the attitude isn't good, and need to queue very long, they still have very good business lo!
Then my other experience with ordering hawker food is, sometimes when I want to order food at the stall, I don't see anyone at the stall, stand there looking left and right, waited few minutes still don't see the tauke, then I will just walk away...
DeleteOh ya, it's kinda frustrating when the food we want is sold out, or the shop is close when we purposely drive to that destination...
Even frustrating if our order being taken by the customer who came later than us. Or the tauke simply forgets our order, til we have to walk over to ask and reconfirm. I am sure many of us have that experience. Some tauke will apologize, some won't bother one...
And those nice tauke will actually give more potion to compensate our waiting, haha xD
Hmm when it comes to ordering food, macam macam stories ada la! ;)
So you are a fishball noodles lover? Can see the one you shared today has lots of 'liu' in it! Wonder how much it cost?
DeleteHere, I think around RM 4 to RM 6, if got prawns and meat lagi expensive lo. And I actually prefer kuey teow mee, rather than just kuey teow, hehe!
Eh I notice very less comments today, why ar? Where is everyone? :p Oh, must be dating with Mr Zhou Gong already ;))
Restaurant and cafe as well?? Yah, when people starts to complain on it, then it will become famous, but got to see what kind of complain the person made la!!! Like the recent famous news from HK, the famous DJ went to hotel to have some tea, then she request "can I have another tea pack instead of one?" then the server told her "if you request two tea pack then we gonna charge you double cups of tea price!" Then she answered "if you dare to charge the money then charge lo!" So when the receipt came, she saw the receipt she was damn mad, she started complain about this in her FB also and in her show, and she even called the server as "stupid server"......
DeleteAfter she posted about this, a lot of people started to criticize her back saying "she already told that's gonna to charge you, why you still want to complain? if you can afford to have tea at hotel, you shouldn't go there!"
End up no one support her, everyone started to use her post to make fun...here's the link
http://hk.apple.nextmedia.com/enews/realtime/20140411/52375764
So if complain also got to see is reasonable or not, if not might get criticize back!!!
Yes Restaurant and cafe as well also have those rude attitude punya
DeleteI think social media very effective in giving out informaton...sometimes too efficient. Heard in radio on the advice by the DJ on blogging responsibility? Constructive criticsim. Scolding no point. at least have to point out what is wrong so that they can improve
yeah, if that's the case with the attitude, i will never want to go back again.. and i think if they are so busy and don't even care to acknowledge any order, then let it be lah.. one day they will make everyone go and when they realized why the business drop, probably that's the time they started to be nicer to the customers.. but maybe that's too late already??
Deletehaha, sometimes i think it's because there is only the boss working for the stall.. he/she needs to take order, cook the food, serve to customer, attend to customer.. so sometimes the stall is not manned.. many times i stood there, no people geh?? then just go lah, don't think that's the boss being sombong because he/she cannot split him/herself only, haha~~
oh yeah!! good point on that!! i also hate the order not according to sequence.. the table next to us who came later were served with food first.. when ask the boss, they will have all sorts of reasons.. i hate that and will argue with them lor.. but then cannot go to over lah, later the boss gets angry and order the kitchen to add "extras" into our dishes~~ :D
Good Morning Bloggers! I am late coz I have been busy like a bee. Life is such that we have to slave at our work tables to earn a bowl of noodles.
ReplyDeleteSo you are ranting about the hawkers. Hmmmm I love them all no matter how slow the service might be. That means the food must be good.
Good afternoon TM, weather is hot in Singapore...
DeleteTM, we all know you are busy man, hehe! But what is it which keeps you so busy? Planning for another vacation?
Deletesure or not oh you love them...if they scold u like a cow how? still wanna love them and give business to them ah?
Deletei know they are frustrated la when too many people ordering but if too eksyen i will not go back lo
wah, i am surprise Anay would go for food first, even if the people there are being so rude and treats Anay like a cow?? for me, never, the service and attitude always come first, second is price, third only is the food, place and environment comes last i guess~~ :p
DeleteMost of the famous hawker stalls in Penang require the customers to wait till the cows come home. Their roaring businesses are so good that the folks are so used to long waits. That is normal la.
ReplyDeleteNot normal in KL lo...KL if too long wait people will go away. time is money dei.
Deleteyeah, maybe not the same here in KL.. so that's why Anay has been "trained" to be so patient with even rude service?? i bet Letchumy will just leave.. :D
Delete偶爾都會碰到你以上嘅情況，通常我都會選擇放棄。又或者問老闆要等幾耐；15分鐘喺我嘅極限。
ReplyDelete30分鐘就算幾好食，我都唔會等。
係呀, 我最多都係等20分鐘囉.. 如果連睬都唔睬, 應都唔應, 我真係睬佢都傻~~
Delete20minutes consider long lo, if no one serving us my sister will say "I give you 3 more minutes, if no one come and serve us then we chao...!" Super babei one!!! =.=
Deletewah, only 3 minutes give ah?? i think your sister is super strict and impatient lor.. hahaha!! BTW, only 3 minutes woh, can cook so fast meh??
DeleteThe 3 minutes means after I had sit down, then still no one handover the menu or ask what we want to order then she'll already not in the mood, want to leave already!!!
Deleteorh that 3 minutes.. but what we were discussing here is after taking order then how long still to wait.. surely give like 5-10 minutes for them to cook mah.. :p
DeleteYah lo, if less then 5minutes, not sure the food is fully cook or not, maybe see the customer in hurry then serve something didn't cook well...so better be polite, who knows...
Deleteyeah, because we are at the bright side they are at the dark side, better don't go too over, we may not know what they would do to us, haha!! :D
DeleteAh yes, I noticed this too from the last post. I was here bright and early yesterday morning but thought the proverbial worm hasn't got up yet when the early bird was here. You are going timeless, eh? A reader can get lost in time..
ReplyDeleteVeg food is mostly oily as can be noticed on the bowl of noodles. However, I'm not much for veg food nevertheless, not because of the oil but flour is not my type of food. Does that make sense? Oh well..
I'm with you about bad service and arrogant bosses. I try to avoid these places. All that arrogance and bad service will nullify all the goodness of the food. My stand. One other thing that puts me off is the cleanliness factor - the table - how it's wiped, the floor, the cutlery, cups, etc.
Good morning!
yeah, service and attitude comes first in my list.. if i am ever treated like that, surely i will not go back and forever place this eatery in my blacklist..
DeleteOMG...i'm so hungry now looking at that bowl of fish ball noodles. One of my favourite bowl of noodles. Love the qq texture of the fishballs.
ReplyDeleteI hate arrogant shop operators. Especially those whose business are so good and they don't care if they just lose 1 customer.
DeleteAnd I really hate it when I placed my order and all other people's food already arrived except mine. I would rather not eat it and won't go and ask "where is my order ?"
DeleteYa la, losing 1 customer makes no difference that's why the boss can afford to be arrogant lo.... But I just think they should behave better, cause no one can be that arrogant and lives well forever, today they are arrogant and rude but one day in the future, they will not be the same, too late to regret then.
Deleteoh yeah, good point there.. i also hate the orders not following the sequence.. why must i wait longer while those who came later are being served with their dishes first??
Deletetrue Hayley, they may think it's just one customer.. but then if they continue to be so arrogant and keep on to the bad attitude, i guess they will going to lose more customer eventually..
I hate when the customer came later than us got their food first >_<
ReplyDeleteyes yes yes!! i mean i came first and placed order first, and i expect my dish to come first also..
DeleteI'm not too crazy about fish balls but I don't mind eating them. I have had my fair share of bad restaurant services too. I really hate it when they make you wait for so long only to come back and tell you what you ordered no more already. Usually, when there is bad service I will not go back there again.
ReplyDeleteoh yeah, that's one problem also.. if you do not have that, then tell it upfront and don't make us wait for so long, and you return to say "so sorry, xxxx is already sold out".. and right, bad service, no matter how good the food is, no more next time..
DeleteSometimes not only the hawkers, but the person selling drinks as well, like the chinese kopitiam around my housing area here, my mom always have breakfast with her morning jogging friends, they've about five to six sometimes can be like more than that also!!! They always meet up on Tuesday to have breakfast, so some arrived early and some arrived late because some of them not sure once to join the breakfast together or not!!! So when those who arrived earlier, they'll ordered a teapot of chinese tea first, and you know la, the server will count how many person on the table then brought over how many cups mah!!! So when those who arrived late wanted to request more cups...the server said "add one more cup, add 20cents!" Like that also can???
ReplyDeleteerr...can lor.....coz they count by person leh
Deleteerrr, i think not uncommon lah, because they charge by the number of people when it comes to a pot, 茶位 mah.. 20 sen consider cheap lah..
DeleteYummy fishball noodles! This is for breakfast or lunch?
ReplyDeleteI can have the same thing for bfast, lunch or even dinner.. Bfast, maybe a bowl of fishball noodles will do.. Lunch, I can have the same fishball noodles, with some yong taufu as sides.. Dinner, I can have the same bowl of fishball noodles, plus another bowl of kari mee.. Teehee..
Deleteerrr, brunch is breakfast or lunch?? haha~~ :D
DeleteOh, I have encountered all those poor and rude services you mentioned - and I never return to those places!
ReplyDeleteright!! never return, because why should we be treated like that right??
DeleteI dislike it when the cook or boss is arrogant and do not value their customers. Why should we put up with such an attitude?
ReplyDeleteand that's a valid reason why i put the eatery in my blacklist..
DeleteI have been to restaurants where they are too busy to take my order, so I left. Wait there for what right?
ReplyDeleteyalah, taking order also need to wait, then cook for you also need to wait.. i guess with the time wasted, i could go another place and finish my meal already..
DeleteGood morning SK and all.
ReplyDeleteFish ball noodles ah? Not a fan
coz when young ate too many times gua. Tastless back then and the hor fun have funny smell. I ddint like that. nor do i like the fishball/ Only now seems some stall added more liu so become kore attractivel la. But over all i would prefer kai si hor fun Chicken Hor fun like those in Ipoh with prawns too. Yummmy
hahaha, you don't like it but i think J loves it right?? especially the plain one with noodles without any other things.. :p
Deleteall those scenerio in restaurant also have la. not confined to hawken stall. ken before many times le
ReplyDeleteyeah, surely not confined to hawker stalls but to all eateries in general :)
Deletepart 1...yes kena before and banned the place. forever dont go anymore
ReplyDeleteyeah, that means they don't value customers, so why should we value them??
Deletepart 2...kena before and some even worse. Tell already never acknowldge then tell again kena marah say i hear you the first time . no need to be so long winded.
ReplyDeletehaha yes lor!! i hate that, that's why most of the time, i wait for the boss to ask what i want lah.. tell them, never acknowledge, tell again and kena scolded, haiz!!
DeletePart 3 yea kena also but also tambah with....u wait ...later i come take order. betul betul wanna scold ABCDEFG liao....some more walked away just like that...hen 15 mins baru come back and ask wat u want.
ReplyDeletehaiz, memang susah lah like that right?? so once is very enough, there will be no more next times..
Deletepart 4...errr..kena half only can agh...they have said abbout forgetting the order but tarak say if wanna tambah order or change order have to wait.
ReplyDeletesometimes missed the order, sometimes come out and tell you one of your dish already sold out, then need to change or cancel like that lor.. if finished jor, then tell upfront lah, right??
DeleteAs I eat out a lot, I have experienced all 4 before! But not so rudely as in no. 4 la... will take time to change.. so normally we never change... stand there like dunggu also experienced before.. so nowadays I see long queues or crowd, I rather not eat there... best is to go during non festive seasons or unpopular time ie. 6pm.. before the real diners come...
ReplyDeleteyeah, when i see crowd i rather go other places, cos the time wasted to wait allows me to go elsewhere and finish my meal also.. but then i guess rude people are everywhere, i take the service more seriously than the food itself, so if i am being treated like that, sure that eatery will go into my blacklist..
Delete#1
ReplyDeleteI got experience this lor... headache one feel like an idiot standing there for sometimes and they not evennoticed or see me standing there too. But hor they just keep showing their black face... you know just to let us know they are really really really the busy! Yeah, I know hawker mar, where they know about manners and so on... but please be alert, once you lost a customer this time and probably will lost more than one customer next time... Going through this, I will get fed up and just walk away.... Kek si lang...
#2
DeleteI remember this situation too... I give them a smilling face and order what I want... that black face waiter said "Tan cheh eh" wait a moment.... waited for a while only come to our table...Ok my heart was like...ok never mind wait a lil bit longer.... when she came, I ordered what I want... then I say Lou Shu Fan soup... she told none... order this...order this drinks, she said no again... Halo please lar, why don't you tell me earlier what you got and don't waste her time and my time asking.... ended we order only keow teow soup. Since we already seated so no choice order just fill the children's tummy. This is their attitude of serving the customer - ya lar I know your shop is very famous but hor please don;t give me that kind of look...Sometimes tak boleh tahan give me that look like I owe them alot of money. totally not friendly at all...
Aiks...#2 explanation should be for #3...too fast comment liao... because it hapen to me not long ago...
Delete#2 - Usually happened during holiday season, everybody come back for dinner.... Once you enter the restaurant they will sraight away tell you...you have to wair wor...so many people... They seems lazy to entertain you already... INDIRECTLY...halau you from ordering lor... since they have so mnay customers...want to close shop early...hahaha
DeleteYa for #$ very true also... always happen when too mnay orders, some order they left out... waited and waited only a 2-3 dishes served... then the rest we eat half way and wait sume more... the one which is not yet come we feel like cancell the order....but when we raise our hand and said we wanna cancell they don't let us cancel...they say the cook is frying it...is cooking and so on... Hmm....so ended, we said please da pao the thing...everybody also eat finish already...don't wanna wait anymore...
DeleteHubby will try not to face any of the problems as above when with kids along. Try to go better restaurant and safe us out from this messy and troublesome places...So therefore, he likes to go those places are free from crowded...Eat with good environment for the kids and hassle free from jam packed people...
Delete#1 - eih, cannot stereotype like that leh.. who say hawkers do not know manners?? i find many who are very friendly and polite one.. while some waiters in high-end eateries can be rude and really do not know what manners is.. it's the person and not where he/she works lah.. :)
Delete#2 - yalor, go out makan during CNY is a problem lah.. crowded and more expensive, and probably bad service also.. errr, best to eat at home or go to restaurants inside mall which have "fixed" price lor..
#3 - aiyoh, yalor, sometimes when order this and that, then the boss say no for every one of them, really potong stim hor?? then i can get quite impatient and ask the boss back, then what have you got ah?? :p
#4 - haha, you are right!! when we say wanna cancel the order, sure they will quickly go inside the kitchen and "jump queue" to bring you your dish 5 minutes later.. :D
I want to add one more point here. It is related with this post but not about food. I need a very urgent hair wash and blow. So I just walk in and said I wanted to wash and blow only. Then this girl said to me "Any appointment made?" I said no... I see the face also macam tak layan lor... Come on lar... I already noticed and can see from the mirror outside , that you only have 1-2 customer around wor... totally can wash my hair right? I'm willing to pay but she said no appointment - tak boleh.
DeleteChi sin right? Sometimes we learnt and become wiser than before after this... Usually, I will stick to my own hair salon, sometimes she's on vacation so I need to find someone else lar. By all means, when we need it urgently, but the staffs are not helpful so they definitely will lost many customers...People definitely won't come anymore.
DeleteAnother way to think back, having dinner during peak season, it is better for us to make a reservation. But at Hawker stall susah sikit lar... So think carefully about the places we wanted to go, asked ourself can we go some other time? or it is a must for us to since it is very famous... we've come so far tak kan we'll visit here again....so die die also must go there to eat...many people mar many lor...
haha, funny and so not flexible!! maybe that girl is just a staff and lazy to work more, if she is the boss then sure she welcomes walk in lah.. and ya lah, it's better to make reservation especially if you are in a big group and it's an event.. normal days, no need lah.. but then some lower-end restaurants also accept booking in advance already, if hawker stall also got reservation, wow, i will be impressed!! haha~~
DeleteI have a few hawker we like to go...actually they provided us their number...so we can order in advance...
Deleteyeah, i know some hawkers would give numbers to customer to order in advance but not a lot also.. mostly just order and drop by to pick up, but they don't reserve seats right?? :)
DeleteSome staffs are like that la, like "唔忧米"...like that's one time my sister wanted to buy like roughly 20++ cups from ChatTime, ask the ChatTime staff help to send it to the bank beside, the bank just two, three shop beside only, very near...as she one person can't carry so much mah, so she told the staff, "Since I buy so many cups from you, can you help me to deliver to the bank? Just few shops beside only!" Then staff said "cannot!"...
DeleteI asked my sister "is it because many customers inside the shop, that's they're not free to do so!" Then said "no la, they're super free, all sit there playing phones only, almost 20 cups of it, also don't to serve me, they really 唔忧米 la!!!"
Talking about the staffs looking phone, this's another morning, me and sister were having breakfast, we order 2 dry kuai tiao, then when the food comes......is 1 dry kuai tiao and 1 empty bowl!!! What??? I was reading newspaper that time, suddenly my sister said "she brought you an empty bowl wor!" =.=!!! I look at my sister, then she called the boss "we order two bowl, why just a bowl and an empty bowl de?" The boss was quickly get another dry kuai tiao for me!!!
DeleteSometimes really have to say hire staffs also must hire someone is willing to work one, got the heart for it, don't hire those always daydreaming one lo!!!
errr maybe Chatime really have their own policy lah, so no comments.. but then the other case of giving you an empty bowl, that was really super funny and unbelievable, hahaha!! maybe the staff thought you both are small eater and wanna share one bowl, that's why she was trying to be kind to give you an extra bowl gua.. haha!! anyway, i think that's probably not attitude problem but just some accidental mistakes lah.. :)
DeleteHahaha, ya lor SK said is true also they have their policy. They cannot delivered the good just like that. Even asking more extra things also much charge accordingly. These are something we can't comment much.
DeleteEmpty bowl scenario is funny - I think the worker must go for hearing check up...
yeah, maybe that's their SOP lor because they don't do delivery but customers just come to order and pick up and go.. or perhaps if there is, maybe need prior arrangement and approval gua??
DeleteBut hor, there some places we feel and like to go when there many people also... ho chiak mar - delicious food and famous for it and it is happening there... single one can go lar...as long as kids a re not tag along should be fine. At least we try it once...No harm to try... good we can go again next time if not, listed in the black list and totally won't go there again.
ReplyDeleteThis is all the risks and problems we face when we decide to dine outside....
Deleteyeah, of course if we crave for the thing and really wanted to try, have to bear with the attitude a little bit lor.. see if it's worth it or not?? for those over-rated one, sure i put in my blacklist already..
DeleteWe are all humans by nature..but sometimes their attitude really can't accept lar.. Who are we sayig people right or wrong...So I prefer to be keep quiet and just ignore them totally... just don't go there lor... that's it.
Deletewe true.. if like then go, if don't like then leave.. it's simple lah, don't have to be angry and bothered too much also :)
DeletePeople say "san si hang" - new place sure feel like going there alot. Must go! Must eat!, Must try! After that judge your ownself... nice or not. If it is nice then you're lucky and can blog about the good food you have tasted. No good - then keep it to yourself and passing ears to ears "Eh, the food not good lar, not special also, next time don't go again."
DeleteBut there are some poeple just like to complain non stop. Everytime say "people say, not nice", "My friend say not nice"...Halo com' on lar, belum cuba belum tahu...so stop giving judgement by just hearing from peers.
yes i agree with those phenomena lah, when things are new people just flock there like bees.. those i surely will not join the queue one.. sure eventually everyone forgets about them, and then there's the time i go and have my try on them, haha.. surely i think we should try first before saying "no thank you" lah..
DeleteLike I always said, our country don't have service concept.
ReplyDelete花钱买罪受的，我们是顾客还要看人脸色，在上班的时候已经很大压力了，
出到外面去花费，还是要看人脸色，不抑郁才怪。
agree!! customer service is very important.. 換作他們自己被其他人這樣對待, 我覺得沒有人喜歡被不禮貌對待吧??
Delete如果遇到服务好的，我会很开心，也会多多介绍给朋友们。
ReplyDelete對哦, 其實對我來說, 服務態度最重要, 食物還是其二喇..
Delete"你係咁等又或者係咁嗌, 但係個個都好似好唔得閑, 冇一個人要幫你落單.. 就咁戇居居企喺度好耐, 忍無可忍之下決定離開, 都完全冇一個人在乎.." This scenario I encountered before, I really frustrated and I would left immediately and I wouldn't come back again next time.
ReplyDeleteyeah, it shows that they are not welcoming customers and don't appreciate us..
Delete"你嘗試落柯打, 但係個老闆唔揪唔睬, 幾秒鐘之後, 跟住望你一眼都嫌麻煩, 低頭繼續做嘢並說道, 「等下啦, 我依家唔得閑」又或者「要等半個小時, 你等得就等」.."
ReplyDeleteI also encountered before and I swear to myself, I won't return again in future.
i will blacklist them right away and never return..
Delete"你終於搵到個人幫你落單, 不過夥計冷言回答, 要呢樣冇呢樣.. 你繼續問有咩提議又或者又咩可以叫, 佢又好唔耐煩咁是但噏兩味餸, 之後催你快快決定.."
ReplyDeleteI hate this scenario too, but I will grumble and ban this shop forever.
yeah, i think it make sense to make noise lah.. but then in the end, also ban the shop..
Delete"你落咗單之後, 等到個肚咕咕作響, 原來有幾樣係漏咗落, 又有落錯單嘅.. 同老闆反映之後, 佢若無其事咁同你講「如果堅持要加要改, 就要再等」.." If this happen, the boss apologies, I will still support him again, if not, I will ban this shop.
ReplyDeleteI agree Customer Service in very important for better business.
yeah, customer service is the most important factor i am looking at, food actually come second.. :)
Delete记得有一次朋友吃Tomyam的时候觉得不够酸，就要求柠檬片。
ReplyDelete嗯~柠檬很贵的，还要另外收钱咯~我当时的感觉是 @@|||||||
哈哈!! 那要看你去甚麼樣的地方吃了.. 有的是廉價航空模式, 甚麼額外的都要另外加錢~~ :D
Delete