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14.12.2007 | 話頭醒尾

前晚收到信用卡張月結單, 驚覺個結賬比預料中多, 仔細逐個項目睇真啲, 發現有個項目係向我索取年費.. 嘩, 攪咩啊?? 我用咗幾年不嬲都冇收開架, 點解今年無啦啦有個咁嘅收費啊?? 而且唔係小數目, 大喇喇160蚊喎, 你何等資格收我呢個價碼啊?? 唔好去搶??

於是噚日第一時間就打去銀行打算cancel咗張卡去.. 啲銀行好「蛇gwear」架, 你一話因為唔滿意 年費要cancel佢哋實幫你waive咗佢架喇.. 好多同事朋友都係咁話, 萬試萬靈, 所以我都不妨一試.. 結果我話畀個operator知: 「Hi Fatimah, 我見到月結單上邊有個收取年費咁嘅一個項目喎..」我都未講完, 結果佢(喂, 佢真係介紹自己叫做Fatimah架, 我唔係亂up架)就回應我話: 「係, 許生, 我會幫你跟進豁免年費呢件事, 下星期再畀個電話你通知你個消息啦」..

我當時都呆咗一陣, 唔通真係咁話頭醒尾?? 定係已經接收太多類似案件, 顧客打電話嚟投訴, 咭親條尾就知道佢想要咩喇?? 都好嘅, 等我慳返啖口水潤吓個喉嚨, 就靜坐等你捎來好消息啦..
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9 comments:

  1. 是啊!可以的以前我不懂还傻傻的用我的points 去waive annual fee, 真是笨蛋!后来朋友和我讲,跟bank讲cancel, 他就会自动帮你waive. 后来那个operator, 还很老实说:“我帮你waive两年,两年后你再打来,我们会再waive你两年的。”他说的原因是,这是国家银行规定,外国银行的credit card 不可以free for life, must have some conditions, that's why 要这样麻烦喔!

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  2. ha ha ha ha when you said "fatimah" i really thought you are making that up!!

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  3. 慧沁: 哦, 原來如此!! 謝謝你告訴我!! 不過我每次都很乖乖地奉上我的真金白銀血汗錢.. 不過今次這個case是個local bank, charge我160實在太過份了!!!

    傑士: no, her name is really Fatimah laa..

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  4. I got the same problem as well, but the annual fees their are charging me is less than RM100. Anyway, i thought if i call them to tell them i want to cancel the card, they will waive it. But that stupid operator did not waive it. And direct me how to cancel a card. After i put down the phone, she called me again to remind me to transfer all the direct debit payments to..... what the £%#^$@&#...

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  5. wuaahahaha!! that operator is so straight forward!! so did you try to call a second time?? what bank was that?? i hope i'm not gonna "kena" from her..

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  6. hmmm....that must be a gold or platinum card

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  7. nolaaa, it's not any gold or platinum card.. it's THAT hippy card, remember i referred you to apply last time?? i think you must have cancelled that already..

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  8. Yeah. I understand that. I had the same experience and now I realised I literally can do that all the way to waive many other stupid fees.

    I don't think they are 话头醒尾. I think some of them do it purposely. Just imagine if 50% customers call to complain but there are another 50% who don't check the statement will pay. So, they still earning heaps !!! 奸商!

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  9. Hey,now no need credit card more...thers is one thing called Master Debit card which is no interest charge and no annal fees required..and,we dun owe bank money kekeke.....

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