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2015.10.02 | 電郵禮儀

[Volume 10 Issue 10, #2061]
Some Very Basic Email Ettique

致我最親愛的你,

廿年前當我哋仲係收緊信件嘅年代, 偶爾有一封電郵入嚟, 都可能會好興奮.. 廿年後嘅今日, 分分鐘每日都有廿封未讀電郵, 偶爾收到一封信都可能覺得驚奇(電水雜等費除外).. 我諗今時今日我哋睇電郵多過睇報紙啦, 哈哈.. 不過可悲的是, 仲有啲人尚係不懂得所謂嘅「電郵禮儀」㗎噃..

就拎最基本嘅稱呼收件人及署名為例啦, 我覺得仲有好多人認為係唔需要稱呼同署名嘅.. 好啦, 當大家相熟又或者回緊封包括之前所有通訊嘅電郵, 可以省略啦, 不過呢啲情況以外, 我其實覺得有點不禮貌囉.. 可能覺得都有個To:From:啦, 做乜要重複唧?? 我都為他們著想嘅, 如果電郵內容係寫得恭敬客氣嘅話, 又唔係咩大問題, 可以忽略嘅.. 之但係大家知唔知我最憎係咩?? 一啲人就咁寄個附件俾你, 唔稱呼唔署名, 連內容寫個字都費事嗰啲.. 對我而言係十分之冇禮貌嘅, 感覺似係某人將一疊文件由你身後拋去你檯面然後就咁行開, 想像一下!!冇稱呼冇署名都算喇, 至少寫兩隻字話下個附件係乜要做乜吖.. 如果不能做到恭敬客氣, 都唔好俾人覺得冇禮貌啦, 贊唔贊成??[繼續閱讀]

多謝賞面閱讀, 祝各位有個愉快的一天及快樂嘅週末.. :)

Yours sincerely,
[SK] @ http://sk0617.blogspot.com

To My Dearest You,

20 years ago, we were still receiving letters and would probably be excited to get an email in our inbox.. 20 years later today, we will probably have 20 unread messages in our inbox and would definitely be thrilled to receive a letter (utilities bills excluded).. i think we all read emails more than we read newspapers now huh?? haha.. but sadly, i still find some people who are still not bothered with the so-called "email etiquette"..

take for example the very basic addressing the recipient(s) and signing-off, i think there are still many who think these are not necessary.. okay, probably not needed for close friends, or when replying email with a long history thread, but IMHO i find that rather rude.. alright, maybe they think there are already a To: and a From: in the email header, why repeat?? i just try to think from their point of view, so if the body of the email is nicely put, then okay lah, no big deal.. but know what i hate most?? people who just attach files without any words typed in the email.. that is hyper-rude to me, it feels like someone just throw you a pile of loose documents on the table from behind and then walk away, feel that!! never mind if one doesn't address and sign-off, but at least say a few words what and for what the attachment is.. if can't be courteous then don't make ourselves sound rude, agree??[Read on]

thank you for reading, have a great day and a wonderful weekend ahead.. :)

Yours sincerely,
[SK] @ http://sk0617.blogspot.com
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99 comments:

  1. Good Morning Bloggers! Wah the new post appeared while I was still spamming. I got confused for a minute and realised it is a new post today. You change your posting hours more often than you change underwears la Thambee.

    Yeah I always loved to receive mails with stamps on envelopes and delivered by postmen on bicycles! Today no one sends me anything! Yeah I get tons of emails in 3 email addresses and it is true that I hardly read them. So many companies are capturing our database and emails to spam us with advertisements. Even con artists are sending us junk emails that we have won US$20,000,000 and you are the only one to inherit this after Mr Moorthy has passed away in Nigeria. Congratulations!

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    1. I noticed the banks are joining the wagon to start promoting online stuffs and send to our emails as they do not have the shopping websites like Groopon, Ensago, Zalara, BauBau and etc. They are late but damn aggressive until I surrender. Even the Ai-Property is more scary, you cannot "unsubscribe" their emails except to blacklist them. I guess the world is changing and the unwanted frequencies are penetrating into our lives like spears. Time to use a shield and food covers to hide to protect ourselves.

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    2. you complained that I change my posting hours more often than I change underwears la Thambee??? hello, you are forever changing your posting time lah, since you never have fixed one!!! now you come and blame about my posting time that is only changed once a month dei..

      email is a lot cheaper than sending snail mails dei, all the printings and envelopes and people folding the letters, stamps and manually bring out the letters to send, all are cost.. i can understand why nowadays businesses are changing to sending emails..

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    3. Woi..whatbare you implying ah? That sk only changes underwear once a month ka? Lol

      Postman in bicycle? That would be beyond my era liao. My time they riding motorbike liao. Last time looking forward to receiving letters . But now mostly received is bills bills and more bills....only received postcards lo if got friend g overseas...like ahem ahem..japan or china or taiwan kakakaka....

      Last time banks is send the letter or brochures to mailing address and now upgraded to sending emails and irritating sms tonus. Argh...email still ok ...but i sure hate sms...irritating la.

      Betul...i also dunno how to unsubscribe the emails from banks. There was a bank which i email them to take me off their mailing list about all these promotions . They did....for a period of time la...then started again...adui... lazy la have to email them every time. Caannot mark as spam also coz e-statement and stuffs like that are sent to the same email address

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    4. One more thing about snail mails is that it will have the tendency to "lost in transist". Irritating forbthe sender and recipient especially if it is business matter. Just imagine wait and wait for a invoice or cheques that never arrive. Payment deelayed. Penalty charged.

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  2. People just attach files without writing anything? To be honest, seldom happen to me, at least got one very very short sentence la, like - FYA, wakakakaka.. This one count also ahh, as "nothing" ?

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    1. Yahoo email leh, I seldom even click and read jor, coz all also spam lei geh.. Or blogger notifications.. But office emails, mostly all at LEAST got - FYA or FYI, haha.. If say empty one, don't have la..

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    2. Even if I email someone, and I do not know the person really well, I will just say Dear Sir, or To Whom It May Concern.. Ahhh, sounds like writing a surat rasmi pulak.. But if close friends, like you said, err no email jor lor.. Mostly will communicate in groups and whatsapp..

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    3. Spam mails, no need read la, potong stim.. Like what TM said, those said you win dunno how much lottery, or got dunno how much USD to inherit to you coz he's dying of cancer..

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    4. But I do receive emails for blog collaborations, people who says they stumbled upon my blog, and want to include thier link in my post to promote their products.. Ok, genuine people, but sometimes they write Dear Blogger.. I see also potong stim lor.. If they at least say Dear Princess Ribbon, I think I feel ok a bit kua..

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    5. I often receive emails related to my blogs on the average of twice weekly by advertisers, silent readers and spammers. I do love to read the polite and warm emails from silent readers the most. They would sound grateful for reading some blog topics that touched their lives and kinda awakened them. That would make my day. They would address me as Twilight Man but few cheeky ones also called me "Anay". I would burst out giggling!

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    6. yeah, very funny right?? just send out the attachment without writing a word, sometimes really confusing what is to be done with the attachment lor.. and actually type out a few words je ma, that difficult meh, not ask you to write also.. just press the keyboard and probably also got auto-complete.. won't take more than a minute to write a simple email lor..

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    7. Wah...anay..you so famous ah...nearly every day also receive email from fans. Bagus.

      They really address you as Anay? Not Thambee ka? Would have thought some would address you as Thambee...aftr all you arenstill younger than many leh

      Pasal emails...i find it akward to address someone....like should i put Hi thre or should i put Dear Sir , Dear Madam or Dear sir/madam/messrs. But most of the emails i received are Hi Small Kucing. LoL

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  3. Agree.

    Then need to clarify pulak with them over the files attached.

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    1. yeah.. why don't do the first thing right??

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  4. I also hate people who send me email and start the e-mail by using a wrong name. Ha haha

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    1. I want to laugh at this comment because you have got so many new glamorous names today for being so famous on the running track. Probably you didn't even realise the wrongly addressed name was a new title. LOL

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    2. ooopsss, wrong name?? i would say that would be the rudest amongst the rude!! hahaha.. :D

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    3. Lol...ya..me kena before too ...received email with wrong name...i think it is copy and paste la. They forgot to change the recipient name. Not good la.

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  5. I agree it is rude without addressing the receiver and blank email with only attachment. I agree that we must address the receiver, write something in the content to explain the purpose of this email, and end with a thank you and sign off by the sender.

    It is a courtesy of sending email and this is the basic requirement of a simple email.

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    1. People has become so lazy nowadays, addressing people, greetings, thank you note and signing off in an email also will be a waste of their time and effort.

      So lazy until they may just wechat or whatsapp you the attachment without saying anything. You can't see the sincerity in today communication .

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    2. My standard 3 daughter is learning how to send email with attachment in her Science subject. I must take time to teach her how to send a good email.

      I will remember to teach her to compose an email by first entering email addresses, subject, address the receiver, greetings, content, thank you notes and signing off before pressing the send button.

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    3. These days the kids are getting smarter as the schools taught them computer and even power point from a very young age. Hope the new generations would write better emails with polite etiquette unlike most uncles & aunties like me who learnt IT from outside our school life.
      In my office, you won't believe that nobody could write a letter in English. Poor anay is responsible for all correspondence, contracts, tenders, employment & termination letters and what nots. That is not even my job!!! Adoi penat!

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    4. that is very good of Yannie to teach her girls on composing email and the etiquette that goes with it.. in fact many newbies in companies still lack that ability to write decent business emails.. the emails you sent you represents yourself as well as your company, it's not something trivial and should be paid attention to..

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    5. You sure the new generation will write better email with better etiquette?

      I suspect not leh. I suspect that it will still be the same or worse coz now everything has been simplified. How many still know what does Messrs means?

      Or maybe we the oldies too old fashion liao . Now everything wanna to be simple and need to be fast. What if next time the new format of email will be just "hi" and attachments no need explanation. Just open the attachment and it will be self explanatory.

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  6. Clap! Clap! I so agree with you! Even though it is an email, we still need to address the recipient and sign off. Especially so in business/formal emails. People tend to take shortcut and ignore all these basic courtesies.

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    1. And then don't forget unreplied emails. I mean not referring to those spam or marketing emails etc. If someone sends you an email, making enquires or if it is from a friend or family member, this polite thing to so is to give a reply. I think it is rude to just ignore.

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    2. I remember in school during my time, we learn how to write letter, how to address a person etc. I wonder if kids these days learn this and if so, they may need to be taught about basic etiquette in email correspondence.

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    3. I also very agree with you on those blank emails that come with an attachment. Even if you have spoken to the recipient that you are sending the attachment, at least write to say that "in reference to the telephone conversation, attached herewith is the document". Don;t know lah, some people feel that it is not necessary, why want to be so "cheong hei". But I beg to differ.

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    4. I often received emails from corporate clients without signing off at times. That irked me a lot and made me think deeply about their manners. I believe they simply got carried away as the emails were flying about over a couple of tens! Still, better have a template footer below with their names and position if they are so malas.

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    5. yeah, while we actually complain those here, i guess there are still people who think these are redundant and not necessary, how sad to know this.. it's actually manners to write a polite email, it represents oneself and by the way one writes his/her email, we roughly know the attitude of that person huh??

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    6. Corporate ones also have like this? I thought only personal ones does this. Adui...feels very unprofessional la if they did not sign off properly

      At least if got a line that say " this email does not require signature. .." pun better than stopping suddenly la.

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  7. I totally agree but I think the company is also to blame for this absence of writing courtesies. It has to come from the top. I think in bigger companies or MNCs, this problem is almost, I think, non-existent.

    You said it right - akin to somebody dumping a pile of documents and walking away or something to this effect. Ah... life's like that - gotta take it with a big pinch of salt or it'll shorten life.

    Educate them lah if you are in a position to exert some influence.

    Happy October. Oktoberfest wor, hang loose..


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    1. yeah, you got the point.. probably big bosses are not that "polite" if they are sending emails to their subordinates huh?? i know many who don't even address the recipients and never sign-off at all..

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  8. If i were to attach a file, at least i will write something, if not, people will be wondering, what's that...

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    1. These days the computer softwares are so smart that they will alert you for the missing attachments when they see your typed words of "attach" being mentioned in your email's content. I like that reminder cos I made occasional mistakes for sending without attachments too. Muahahaha

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    2. yeah.. i would at least say something like "please find attached bla bla bla"..

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    3. Hahahaha...yes have prompt...actually hor..howni wish they also have promot that says "do you have any attachments "...coz i type email tyen sometimes will forgetbto attach the file (attachments ). Then sent out baru teringat alamak...forgot to add attachments. Then have to send a second email. Pengsan

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  9. Have to see email send to who, if official e-mail, of course, i have to write properly, if send friends, singish liao...

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    1. haha, official emails of course gotta be polite and i also proof read before sending out..

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    2. True ..official email will hv properly beginning and ending. But if sending to friemd, i will say alo...bla bla bla....lol...tarak put dear sir or dear madam. Type just like chit chatting instead of so formal.

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  10. SK, I have to read your post three times to get what you were implying.. hahhaaa.. First time, speed reading so tak faham.. second time.. slower and cannot catch.. third time, read real slow.. my mind is really blur blur now.. no more working and too much food gua.. hahaha.. anyway I got what you meant already.. no letter etiquette.. Say Hi and Regards.. well, that was what I heard from my friend too.. she told me that one of her young staff emailed to a government department with just these words.. "The file is attached." hahaha.. No formalities.. you know la, govt department normally begins with Tuan/Puan... Dengan hormatnya saya merujuk kepada perkara di atas.. bla bla bla... Well I guess some office staff need to go for formalities writing course.. :)

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    1. OMG! This Claire is so funny and scary about retirement age with excuses of getting blurry after not working. I thought your energy would be at the peak during retirement and you could jolly travel the world and eat to your heart's content.

      I also read several times as the way this post was written was not intentionally straightforward to make us use our rusty brains. Many bloggers are speed readers and you could tell from their comments esp this famous Kurage. Muahahaha

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    2. Kurage Anay so young but also have to read more than one time, thus Aunty Claire still ok la, on top of her energy level.Or Kurage Anay is too tired after conducting too many night classes, need more espresso and cappucino to keep going!!

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    3. aiyoh, i am surprised with that, my England must be poor that many readers need to read a few times before they can understand what i am trying to talk about?? hahaha..

      anyway, let me try to say it clear and simple here.. a good email contains the salutation, clear and concisely written body and a sign-off.. hahahaha!! that's it for this post~~ :p

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    4. Your England too high class la SK. We all here biasa with manglish and singlish....susah mau faham lo. Have to read a few more times before comment. Nanti comment out of topic bikin malu besar...muhhahaha..

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  11. Did someone just p*** you off at work by just sending you a huge zipped file with lots of documents inside as an attachment and no other words in the email? If the person already spoken to you about that matter and you understand what the attachment is about then no need words la. If the email is a spam then ok lah, no words inside because the attachment is most properly a malware or trojan horse or virus. Waste bandwidth only by writing formalities in an email. Email is supposed to be quick and to the point.

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    1. I also had same thoughts but then, this SK Thambee is immune to all nasty humanoids around his daily life that he would not loose sleep or bat an eyelid to the daily nonsense. He probably picked this topic that we all bloggers had similar encounters to rant on.

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    2. Seems likely la ... else Thambee won't be so garang today. hahaha... I guess if its Anay, he would gave that sender an earful of scolding...muahahaha.....

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    3. haha, not someone just piss me off, but i think this happens many times from different senders.. i am just expressing my view in general.. and yes, email is supposed to be quick and to the point, but that does not mean one can skip all the manners and etiquette right??

      maybe put it this way so that more people can understand.. you order a bowl of noodles, the waiter gives no response and walk away.. 5 minutes later, bring your bowl of noodles and serve it on the table, gone.. quick and to the point right?? but then you must feel like something's missing?? haha~~ :)

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    4. Eh, not like that one punya meh? I thought that is normal for waiter to give no response and return with my bowl of noodles. I always get that so I guess that is why I am ok if I have just spoken to someone about giving me some documents and the person just attached the documents to an email and send to me without subject and without any other words in the email.

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    5. hmmmm, down to the expectation i guess?? i would at least expect something like "orh" or "ok" or "hmm" as an acknowledgement.. probably i am more demanding and not as easy-going as you, hehehe.. while i cannot accept myself to just send out an attachment without a word, i hope i do not get the same thing too, of course can only complain here and not force others lor.. :)

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  12. Well said, I hardly read my emails as most of them are sent from unknown people. I will usually browse and just read emails from my friends.

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    1. I have to use 3 email addresses and 2 mobile tel numbers so that work & play comes in different platforms. The emails are the more scarier things that could give me multiple shocks. Spammers are getting creative these days to con the readers and recipients to reveal their database. This is dangerous lah.

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    2. That's common la ... most people have more than 1 emails and lots of folks hold two sim cards. You can always flag those unknown emails as junk or spam and thy will likely not appear in your mailbox again, or at least for a long time.

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    3. yeah, now i learn to have different email accounts.. especially those that needed email address to sign-up, i will all use that specific email, so that all junk mails will only be sent to just that account.. definitely not going to use company email to sign-up..

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  13. I do receive attachments but I know the sender. So I will just open them as they might be useful to me.

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    1. big no no to open attachments from unknown senders..

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  14. Gosh I have thousands of unread mails from companies, publishing companies etc who have my database...

    I always proofread my emails before sending out when I was working in an office previously to make sure I don't sound rude or ambiguous

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    1. wow, thousands of unread emails!! you are sure a VVIP in your company.. :p

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  15. Last time working in office, I most afraid of receiving tons of emails from whoever in the company, have to spend a lot of time reading them and worse still if you miss out important emails in the midst of these whole lot, then you get "arrowed" and penalised

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    1. I still have this slight pressure when I open my office's emails. It is not a fun and pleasure site for me to read. It would means I have to work harder to carry out the tasks on behalf of the company and bosses.
      In my previous companies were worse, as people often quarreled instead over work issues like small kids!

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    2. haha... Definitely we will receive tons of emails at work. However, we shouldn't be phobic about being 'arrow' to do something. After all, we are all there to work. However, emails from the big bosses are something that everyone dislikes. Usually, these kind of emails are always urgent and you needed to react to it quickly.

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    3. of course nowadays emails are considered as legal correspondence, while we have to read carefully whatever received and respond accordingly, we also need to be extra careful of what we are sending out.. i always read my emails, make changes, until i find it okay before i click the send button..

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  16. I like how the way you started your post ... it's so real and I don't whether its happy or sad. In the past, life is so simple and pace is slower where everything are based on snail mails. The bad is things cannot be done immediately, which can be good or bad as we have to keep waiting for the letter to be send to us before we can execute certain plans. For example, nowadays an email can served as a black and white as a in-principle agreement to award a project to a certain contractor while in the past, the contractor would probably wait for the letter of authorisation.

    hahaha... I remember how happy I am when I first receive my email using my college's account, and using those text based reader, instead of HTML email application. And, I always keep checking my emails frequently to see if there's anymore emails to receive, and began to start looking down on snail mail. During then, we even boast of e-cards during festive seasons and how much it saved our time and money compared to postal.

    Anyway, nowadays, I be super happy if I receive less than 50 emails in my inbox...muahahahha... Reading and replying emails seems like a job by itself and it's so nice to receive a beautiful written letter in ink by someone else, and these are so so rare.

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    1. oh yeah.. nowadays everything also email, or probably already gone to social messaging already.. if can get one snail mail then would be so happy hahaha.. but nowadays, if sending letters then really have to registered it, else those letters would probably gone missing already..

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  17. Despite emails has been existed for so long, I am very surprise to see there are still users who do not have the etiquette in composing their emails. I compared this to drivers. Whether they are experienced or inexperienced drivers, they already been taught on driving courtesy like signaling as well as some common sense , which do not need to be taught like double parking, offensive driving, speeding and etc. It really boils down to the individual and probably , upbringing and stress level.

    Same as email, even if you don't greet the recipient with a Hello, Hi, Dear and so on, you can still address the person by name like SK, Chris, TLK and etc , follow by the email contents. It's just like in real life, is it rude to call a person with a oi, eh, whistle and so on rather by name, unless , as pointed out by SK, the person is a close friend.

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    1. yes you are right, there are still many who ignores the etiquette in sending emails.. what i wrote in this post is just the very basic ones, i guess there are actually a lot more "unspoken rules" that we followed when sending emails huh?? business correspondence is surely one big area for everyone to learn.. :)

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  18. By simply attaching a doc. in an email with no subject or contents is simply rude! You can opt not to read it or just dump it to the junk or bin. If there are no contents in an email, then there's not a need to act on it. It's like receiving a letter with no contents. I will probably throw it away. Attachment is to supplement the email contents, and not meant for the main topic.

    I like the way you describe it .. it's akin to throwing a document at you, without telling you anything...muahahahaha.. Luckily, I never experience these so far and even there is, I will regard it as an incomplete email and will delete it. Who knows the attachment can be a virus for an email with no contents? It looks suspicious enough not to open it and endangered the company's network or our own PC right ?

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    1. yeah, i personally find that very rude, just like you throw one pile of loose papers to your colleague on the table and walk away.. so what is to be done with that attachment?? did you intentionally sent that, or accidentally send out?? in the end, still need to refer to the sender regarding the file.. more work to be done right??

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  19. As I mentioned before, I am surprise that there are still email users like this. I remember when email system was just roll out, there are a lot of these non etiquette users but as times gone by, it slowly improved, especially in the well-educated little red dot.

    I remember I did receive emails with contents full of capital letters. It's so difficult to read it as it's very offensive and bossy. After a few more emails, I went to complain to his boss...hahha

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    1. yeah, i guess most of us actually learn through experience.. we started with many confusion when composing our first email, and then i guess after sending business emails for like 10 years, we at least know the basic etiquettes huh?? sad to those who still don't..

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  20. Frankly I also hate to read those with a long email thread, which was forwarded to you all of a sudden because the sender needed your attention. However, the problem is the sender just put a FYI and expect you to read it. So, most of the time, I will reply the sender and ask him/her what is my action item ? hahaha..

    For long emails with lots of thread, I will usually remove those that are not relevant or just write as new email to the recipient for his/her action item. I may attached that email as a supplement, just in case if I am not clear.I feel that by being clear and clarity, you actually save more time as well as the recipient.

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    1. errr.. if just FYI then i guess it's only for information and no action required right?? can pretend dunno lah.. i hate those emails that include one whole bunch of unrelated people in the cc, aiyoh, if not related then please don't include and use the "Reply All" button sparingly..

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  21. Sometimes I also realize by having email etiquette, it actually makes things easier for others. If you just want others to know what's going on but no need to take any action, just put a FYI in the subject header, followed by the subject. In the contents, can also put the FYI.

    I like the way the SG gov implement a rule to include ADV for promotional emails. With this practise, we knew it's an ad and it's our choice whether to read it. For those promotional email without the abbreviation , ADV, it will likely automatically ended up in the junk or spam mail boxes (I guess email servers did enforce such rules to allow those with ADV to pass thru) or I will block it.

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    1. wah, if the subject if FYI then i think i probably will skip this email and only read that if i am free lor.. hahaha.. SG government implemented the ADV rule?? wow, that is a good move, but i wonder how they actually enforce that?

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  22. Anyway, nowadays most folks took email very seriously and they even send email for urgent matters. There was a time in my old company, when I was out and a serious incident occured. After a while, I got calls from clients about that incident. Thus, I quickly call the software programmer and he/she told me that an email has send to me to update me as well as waiting for approval. I was like ..shit... what make it so difficult to give me a call and wasted so much time?

    I felt that emails are meant for non urgent matters which doesn't required a reply immediately as well as served as documentation. If there are serious matters, it's better to move out from the comfort zone and start calling. Of course, don't call if its not urgent so as not to disturb others. However, some folks, especially programmers who seldom socialise due to their working environment, usually does that - by sending emails to communicate on urgent issues, and even resorted to instant messaging.

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    1. email has already become some legal correspondence and it is very important in business, as good as a by hand letter chopped and signed huh?? but then email is still needed if an urgent call is required.. usually i will make the call and then follow up with an email summarising the conclusion of the discussion, like that would be better to "cover up our ass", haha!! :D

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  23. OK la...email is considered an old technology now and I am not surprise you will post another article on whatapps. Probably, folks will send you something via whatapps or other mobile data messaging app...muahahahahaha... and expect you to open it.

    These messaging apps nowadays are widely used and can also create focus groups to include all the responsible parties in it. Thus, we will expect to receive our bosses or work related messages even after working hours or bed time...muaahahaha... And, if someone send something to you without mentioning what is it. in the data messaging.. well..... I really don't know what to say.... :P

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    1. errr, nowadays i guess there are more people using Whatsapp as marketing tools, remember those spam emails we used to get, getting less and less right?? instead, i always get messages on my phone from unknown numbers, all are marketing promotions lah.. since now everyone carries a mobile phone, SMS and Whatsapp can reach us better than emails??

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  24. On the contrary, I love poorly constructed emails, especially the ones that pissed you off, those big attachments with zero descriptions. Why? Because emails like these are the perfect taichi materials. Meeting time can "what? You emailed me already? I don't know, I thought is junk, big attachment with no words", then can push the blame back to the sender.

    Oops, I should not talk like this hor?

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    1. hahaha, you have got that point.. can "詐傻扮懵" and defend against the poorly constructed contents and then 側側膊.. that's how games are played in office :D

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  25. That's thing that makes me scared to write email, my colleagues always said is good to use email, so have black and white to refer back, but I like to say it face to face, because my grammar is not so good, if writing an email to you, you'll definitely found out. But if use face to face confront, if don't understand can ask immediately.

    Even so, if I really have to write an email, I will read and read again, make sure I didn't miss out anything or see previous emails that I got, learn from it.

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    1. I have a thought that, is that most of the mails are from young generations like to do that, won't have much greeting, states and signatures on? Because they used the social networks like whats app something, so just type then click send.

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    2. Back to this email thing, I think nowadays people are more treasure to received any real mail letter that send by postman, hahaha! Don't you agree? Everyday reach home, the first thing that makes me very excited was the mail box, check the mailbox has any letter for me or not, if found something even like postcard, it would make my day!

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    3. i think both email and face-to-face communications are equally important.. face-to-face provides clarity and email provides a B&W record.. maybe after your face-to-face, you follow up with an email to summarize what has been discussed and agreed upon, that's what i always do lah.. hope this is a good suggestion.. anyway, if the other party has no objection on what you mentioned in the email, then you assume he/she agrees lor :)

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    4. Yah lo, actually my colleagues did suggest that, as my manager always forgot, even though I've remind him many times. My colleagues thought me write an email to him then cc to the boss as well >.<

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    5. hahaha, while cc may be a good thing but then also need to be careful with that.. because sometimes got people felt offended if you cc too many people like want to threaten them like that, hahaha.. haiz, difficult to handle expectations also, but at least cover up ourselves first lor..

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  26. These days, people don't know how to differentiate emails from whatsapp and whatsnot. Everything comes in short forms. No Dear whoever or whatever. Just straight to the point and can come off unintentionally rude too.

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    1. yes, and I assume you are talking about the not-so-old generation?? haha.. and I wonder if you actually see emoji in your emails?? hehe :p

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  27. Sending attachment or files without saying anything about it or even without a title is a no no for me... I will not dare open the file either because you can never tell if the sender really sends it to you or his account might be hacked and it will just pass a virus to your account or worst to your PC..
    I agree... even just few words would be good as a sign of respect to the recipient...
    I am proud to say that I am still active with my email and I always check my inbox and clear them if necessary... I just don't want to see a pile of unread emails on my inbox haha

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    1. yes, without a word seems like you accidentally sent out the file and gets us confused whether it is some malicious email, agree?? and totally agree with you that we shall compose our email well enough so that the recipients won't think that we are rude.. :)

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  28. 畀你提一提的確非常嚮往收郵件嘅日子,反觀依家啲電郵就無趣得多。

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  29. Good afternoon SK.

    Topic about emils ah...lol...

    Ya lor...20 years ago email is still very new. If get one email will be very excited. Even spam mail also will be very excited too.will be wondering wheher to open the spam mail mail or not and whether there will be any virus yhere and etc.

    Nownif see spam mail just junk it lo

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  30. Talking about email etiquette ah.

    Nowadays i see is "hi there" or "hi"..mana ada tak about my dearest you...unless you writing to your darling girlfriend or boyfriend la.


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  31. Opsss am guilty of sending emails witg only attachments and not contents...but that is when i chatting/chatted with the said person...mostly is friend that i am sending out the attachment to him or her la. Kenal rapat then i baru do that. If tak rapat then i will put in a line or two la.

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  32. Signing off ah...usually i tarak taruk coz i already reset it in the email settings. ...so can be coubted as ada sign off kot in this case.

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  33. Hmm, I use to write letters to my pen friends, when I was still schooling. You know a magazine called Galaxy? I

    bought it frequently when I was still studying, cause that time I was still in love with boy/girl bands, celebrity

    news, and the friend making section. I knew a few pen friends through there, but just correspond for few years only, then lost contact liao~ Except for one girl, who is also a mummy like me now, we still keep in touch, but not with writing letters, via Fb liao, hehe!
    Anyway, it's really exciting when we receive letters from friends, or greeting cards, even postcards, just cannot explain that feeling. But we won't get that kinda feeling if we receive e-cards, somehow it's just different~
    But things changed la, now seldom got people write letters liao, most also contact via chat apps or social medias...

    I do believe in certain email manners. Especially those very formal types, use in working environment, must follow if you are sending to higher level of employers.
    The case you mentioned, really got such people? I think I din't encounter before, cause usually common sense la, people will at least write 'please find attached bla bla bla...' right? Takkan just attach the document without saying anything? Like that how will the receiver know what to do? Unless you people already contacted verbally before sending/receiving the mail. Really very rude, no wonder you dislike geh....

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    1. hahaha ya i recall that magazine. Loooong time tarak seen this magazine liao. Last time bought for the posters one.

      I wonder hor....whether now school syllabus will incorporate on how to write formal and informal emails. Last time school days when we having penpals we can practice the informal format with each other and see what my penpal's school taught them . Now....emailing leh...how ah? will malaysian school, syllabus add this in to it?

      Some more due to recent haze...saw in newspaper there is one school that continue teaching pupils though school is closed. They teach by giving homework assignment via 1Bestari.Net. So O wonder will there a formal format to this

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